Terms of Service

Sprout + Bloom Pediatric Dentistry

Last Updated: Nov, 30 2025

Welcome to the Sprout + Bloom Pediatric Dentistry (“Sprout + Bloom,” “we,” “our,” or “us”) website (“Site”).

These Terms of Service (“Terms”) govern your use of this Site, all online features, forms, communications, and related digital services.

By accessing or using this Site, you agree to these Terms. If you do not agree, please discontinue use of the Site immediately.

These Terms work together with our:

  • Privacy Policy

  • Cookie Policy (integrated below)

  • Accessibility Statement (integrated below)

  • HIPAA Notice of Privacy Practices (summarized below)

Where there is conflict between these Terms and HIPAA, HIPAA controls.

1. Use of the Website

You may use our Site for personal, lawful, non-commercial purposes. You agree not to:

  • Violate any federal, New York State, or local laws

  • Access restricted areas or interfere with Site operations

  • Scrape, mine, or harvest data

  • Upload or transmit viruses, malware, or harmful code

  • Misrepresent your identity in any form submission

  • Reproduce, republish, or exploit Site content without permission

We may restrict or terminate access at our discretion.

2. No Medical or Dental Advice

Content on this Site is for general informational and educational purposes only. It does not:

  • Provide diagnosis

  • Replace professional evaluation

  • Create a dentist–patient relationship

  • Provide treatment recommendations

For clinical questions, contact us directly or consult a qualified pediatric dentist.

3. Appointment Requests & Communications

Online submissions do not guarantee appointment availability.

By providing your contact information, you consent to receive:

  • Calls

  • Emails

  • Text messages

  • Appointment reminders

  • Follow-up instructions

  • Required disclosures

3.1 Opt-in

By filling out any form, you agree (“opt in”) to receive digital communications.

3.2 Opt-out

To opt out of non-essential communication, contact us directly:

Email: hello@sproutbloomdental.com

Phone: (585) 402-5421

You cannot opt out of legally required or clinically necessary messages such as:

  • Appointment confirmations

  • Treatment communications

  • Billing notices

  • HIPAA-related disclosures

Standard carrier text/email rates may apply.

4. User Accounts (If Provided)

If the Site includes patient portals or login features, you are responsible for:

  • Protecting login credentials

  • Ensuring authorized account activity

  • Notifying us of unauthorized access

We may suspend or delete accounts for violations.

5. Information We Collect

Information submitted via the Site is collected and used according to:

  • Our Privacy Policy

  • Our HIPAA Notice of Privacy Practices

Information may include contact details, forms, scheduling data, analytics, and messages.

6. HIPAA Compliance

Sprout + Bloom follows the Health Insurance Portability and Accountability Act (HIPAA) and all applicable New York State regulations governing patient privacy.

We will never:

  • Sell your protected health information (PHI)

  • Use PHI for marketing without written authorization

  • Disclose PHI beyond what is legally allowed

We may use PHI for:

  • Treatment and coordination of care

  • Payment processing

  • Health care operations

  • Legal compliance

Our full HIPAA Notice of Privacy Practices is available upon request at any time.

If any part of these Terms conflicts with HIPAA, HIPAA rules override.

7. Intellectual Property

All content—including text, images, logos, graphics, design, layout, videos, and branding—is owned by Sprout + Bloom or licensed to us.

You agree not to:

  • Copy, reproduce, modify, or distribute content

  • Create derivative works

  • Use our trademarks, logos, or branding without written authorization

A limited license is granted for personal, non-commercial viewing.

8. Third-Party Tools & External Links

The Site may integrate or link to third-party services such as:

  • Scheduling platforms

  • Mapping tools

  • Analytics software

  • Payment processors

  • Social media channels

Sprout + Bloom is not liable for third-party content, privacy policies, or security practices. Use third-party platforms at your own risk.

9. Cookie Policy

9.1 Use of Cookies

The Site may use:

  • Cookies

  • Pixels

  • Log files

  • Analytics trackers

  • Session technologies

These are used to:

  • Improve user experience

  • Analyze website performance

  • Remember user preferences

  • Support security and fraud prevention

  • Enhance accessibility and page functionality

9.2 Types of Cookies

  • Essential cookies: Required for core functionality

  • Analytics cookies: Used to understand how visitors use the site

  • Functional cookies: Enhance navigation and preferences

  • Advertising cookies (if used): Support remarketing or ads

9.3 Cookie Consent

Where legally required, you will be given the option to accept or decline non-essential cookies.

You may disable cookies in your browser settings, but Site functionality may be affected.

10. Electronic Communications Consent (TCPA + CAN-SPAM + NY Law)

By using the Site or submitting forms, you consent to receive electronic communications from Sprout + Bloom.

These communications may include:

  • Appointment reminders

  • Practice updates

  • Billing notifications

  • Educational messages

  • Required notices

You may opt out of marketing messages at any time using the process described in Section 3.

11. Disclaimer of Warranties

The Site is provided “as is” and “as available.”

We do not warrant:

  • The accuracy of content

  • Error-free or uninterrupted service

  • Protection from all cyber threats

  • Compatibility with your devices

Use of the Site is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by New York law, Sprout + Bloom is not liable for:

  • Direct or indirect damages

  • Loss of data or profits

  • Harm arising from reliance on Site content

  • Security incidents or unauthorized access

  • Errors, omissions, or outages

  • Third-party services

Even if advised of the possibility of damages.

13. Indemnification

You agree to indemnify and hold harmless Sprout + Bloom, its dentists, staff, owners, and affiliates from claims resulting from:

  • Your use of the Site

  • Your violation of these Terms

  • Your violation of another’s rights

  • Misuse of Site information

This includes attorney fees and legal costs.

14. Termination of Access

We may suspend or block access to the Site at any time for:

  • Policy violations

  • Security concerns

  • Fraud prevention

  • Misuse of services

Sections involving intellectual property, liability, warranty disclaimers, and indemnification survive termination.

15. Accessibility Statement (ADA Compliance)

Sprout + Bloom Pediatric Dentistry is committed to providing a website that is accessible to all users, including individuals with disabilities.

We strive to meet WCAG 2.1 AA accessibility standards.

To support accessibility, we aim to:

  • Provide text alternatives for non-text content

  • Maintain sufficient color contrast

  • Offer keyboard-navigable interfaces

  • Ensure responsive design for various devices

  • Make content readable and understandable

If you encounter accessibility barriers, please contact us immediately:

Email: hello@sproutbloomdental.com

Phone:

We will make reasonable efforts to address issues promptly.

16. General Website Disclaimer

Content on the Site is provided as general information, not as dental advice.

Sprout + Bloom is not liable for:

  • Errors or outdated content

  • Misinterpretation of information

  • Decisions made based on website materials

Always consult a pediatric dentist for specific medical or dental questions.

17. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any dispute shall be resolved exclusively in the state or federal courts located in New York.

18. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised Terms.

19. Contact Information

For questions, privacy requests, opt-out communication, or accessibility concerns:

Sprout + Bloom Pediatric Dentistry

Email: hello@sproutbloomdental.com

Phone:

Mailing Address: Available upon request

Website contact form